Join a company where quality of service makes all the difference.
As part of our efforts to strengthen our Sales Administration team, we are seeking an experienced Senior Sales Administration Assistant who can thrive in a dynamic environment where responsiveness, organizational skills, and a commitment to customer service are essential qualities.
Above all, we are looking for someone who can build a genuine relationship of trust with their sales representative by becoming a reliable, responsive partner who actively contributes ideas on a daily basis.
JOB DESCRIPTION
You will work alongside an experienced sales representative managing a high-stakes client portfolio. As a true partner in day-to-day operations, you will contribute to the smooth running of operations, the quality of customer service, and sales performance.
In this role, your responsibilities will include, among other things:
- Handle all aspects of order management, from order entry through invoicing.
- Serve as the primary point of contact for clients regarding the status of their cases.
- Ensure that deadlines are met and proactively track orders.
- Coordinate communication with the Supply Chain, Logistics, Purchasing, Quality, Accounting, and Sales departments.
- Anticipate challenges, propose solutions, and ensure a high level of service quality.
- Manage priorities in an environment where there are many demands and deadlines are sometimes very tight.
- Prepare the business and administrative documents necessary for the business.
- Contribute to the continuous improvement of sales and order processing procedures.
Desired Qualifications
You have at least 5 years of experience in Sales Administration, ideally in the industrial, cosmetics, FMCG, or retail sectors.
You are known for:
- Your strong organizational skills and attention to detail.
- Your ability to manage multiple projects simultaneously without compromising quality.
- Your responsiveness and your ability to anticipate needs.
- Your excellent sense of priorities.
- Your ability to work with a demanding client, quickly understand their expectations, and provide them with reliable and prompt responses.
- Your calm and efficiency, even when things get hectic.
- Your excellent interpersonal skills, your team spirit, and your commitment to customer service.
You have a thorough command of office software (particularly Excel), ERP systems (knowledge of SAP Business One would be a real asset), and artificial intelligence tools that help streamline administrative work.
English is required.
Useful Information
At Evoluderm, we believe that a fulfilling work environment is the key to high performance. We offer our employees a modern, welcoming, and inspiring setting designed to foster creativity, collaboration, and professional growth.
What sets us apart:
- A supportive work environment where mutual assistance, respect, and transparency are at the heart of our interactions.
- Modern and comfortable facilities, designed to stimulate creativity and promote well-being every day.
- A culture of growth, both personal and professional
- A stimulating environment where every talent counts and can make a tangible contribution to the brand's growth.
- A spirit of innovation that allows you to contribute your ideas, experiment, and participate in high-impact projects.
You're a perfect fit for Evoluderm if:
- Do you enjoy working in a dynamic, structured, and results-oriented environment?
- You demonstrate initiative, independence, and strong organizational skills.
- You are creative, responsive, and comfortable working in fast-paced environments.
- Do you enjoy taking on challenges and helping to build an ambitious French brand?
